FAQ'S

GENERAL QUESTIONS

We work in various fields, including central heating, solar energy, air conditioning, plumbing, ventilation, and much more, for residential, commercial, and industrial projects.

To start a project, simply contact us to discuss your needs. We will analyze your expectations together and propose tailored solutions adapted to your project.

Yes, we offer a free, no-obligation quote. We are committed to providing you with an accurate and detailed estimate for your project.

We offer a complete range of services, including technical studies, distribution, maintenance, and after-sales support. Our services also include personalized technical consulting, with thermal studies, and much more.

OUR EXPERTISE FAQ

We work on residential, hotel, healthcare, commercial, industrial, educational, and institutional projects, among others.

Absolutely. Thanks to the SOGETHERM Academy, our technicians and partners are regularly trained on the latest innovations.

Yes. Being an importer-distributor allows us to guarantee the quality, origin, and compliance of all our equipment.

Our strength lies in our technical mastery of products, our hands-on experience, and our ability to provide comprehensive solutions, from design to technical support.

ENGINEERING AND CONSULTING​​ FAQ

We conduct HVAC, plumbing, solar thermal, pumping, fire safety, water treatment, pool, and other studies.

Consulting is included for free when the products are supplied by SOGETHERM.

Yes, we produce technical plans using AutoCAD and 3D models through REVIT MEP.

Yes, we can intervene both during the design phase and during on-site adjustments.

AFTER-SALES SERVICE FAQ

We handle all the equipment we sell :air conditioning, ventilation, central heating, solar thermal, pumping, fire systems, water treatment, pools, plumbing, and sanitary.

Oui, nous proposons des contrats de maintenance personnalisés, adaptés à vos besoins, à la taille de vos installations et à leur fréquence d’utilisation.
 
 

Absolutely. Our technicians and engineers are highly qualified and regularly trained through the SOGETHERM Academy to ensure they work in compliance with standards and the latest technologies.

Our teams intervene as quickly as possible, depending on your region.
With our national presence and optimized logistics, we ensure maximum responsiveness.

Yes. We assist our clients from installation and ensure full commissioning, with the necessary technical adjustments for optimal performance.

DELIVERY SERVICE​ FAQ

We deliver all the equipment we sell: air conditioning, heating, solar, pumping, fire systems, plumbing, and more.

Yes. We ensure direct delivery to your construction sites throughout Morocco.

Yes, we provide clear and detailed tracking, with coordination between our logistics team and yours.

Yes, all our transports are secured. The packaging is tailored to the nature of the equipment and the mode of transport.